Different regions have guidelines and laws which govern what an organization, business or institution must due in cases where a privacy breach occurs. It is important to consumer safety that they follow these types of regulations. Even though regulations vary in every region there are some practical steps each organization must follow if they suffer any type of privacy breach.
Steps to take when a Breach Occurs
There are several things that need to be done by an institution or organization if there is a privacy breach. While the steps vary depending on specific regions, there are some standard steps to be taken including:
- Identify the Cause and Isolate it
- Assess the Overall Impact of the Breach
- Communicate with Affected Individuals
Working through a Privacy Breach
Breaches should be acted on quickly. The first step is to confirm that a breach has occurred and then identify the source. This allows the cause to be isolated to contain the problem. Once the source has been identified and isolated, then the impact of the breach needs to be assessed. This includes finding out how many people have been affected and how significant the breach has been. After the impact is assessed, it is time to remediate. This may mean repairing a system, training employees, increasing security measures or other actions. It is also important to communicate effectively and swiftly with individuals who have been affected by the breach. When a breach affects a large number of people, it is also advisable that the appropriate governmental offices be informed of the breach, especially if it concerns consumers and their personal information.
Once these steps are taken and the breach has been resolved proper follow up is necessary. This includes ensuring new measures are in place, training is provided and consumers assured the matter has been properly taken care of. It is also important to continue monitoring systems and employees to ensure another breach does not occur in the future.